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Research Associate: Disability Employment and Benefits Counseling Professional, Center on Community Living and Careers

Company : Indiana university
Location : Bloomington, IN

Position Title: Research Associate: Disability Employment and Benefits Counseling Professional
Center: Center and Community Living and Careers, Indiana Institute on Disability Community, Indiana University

Position Description: The mission of the Center on Community Living and Careers (CCLC) is to promote partnerships between schools and community organizations to bring about positive changes in the lives of individuals and families as they live, work, and participate in their communities. CCLC conducts research, training, technical assistance, and evaluation related to secondary special education transition services, postsecondary education, customized and supported employment services, post-school outcomes, benefits counseling, community participation, and more for individuals with disabilities.

At CCLC, we are values-centered, supportive of each other, and thrive in a workplace that is respectful of all persons and inclusive of gender identity and expression, sex, sexual orientation, race, ethnicity, ability, religion and spiritual beliefs, and more. This is expected of any applicant who is interested in joining our team. CCLC, the Indiana Institute on Disability and Community, and Indiana University are committed to diversity and inclusion in recruitment and appointment as found at

A. Primary Role:

This position will help fulfill CCLC’s responsibilities on contracts supporting training and technical assistance related to the employment of people with disabilities, using customized and supported employment strategies, discovery, and natural supports in the workplace.

This position will help fulfill CCLC’s responsibilities on our contracts supporting training and technical assistance to Benefits Information Network (BIN) Liaisons in the community, who review the social service benefits (e.g., Social Security, Medicaid) of people with disabilities and counsel them on available resources and work incentives and the impact of work on benefits. This position will review and approve plans developed by Indiana BIN Liaisons for Hoosiers with disabilities and maintain current knowledge of the rehabilitation field and state and federal programs supporting integrated and competitive employment for people with disabilities.

In addition, this position will develop and deliver (a) online training modules for Community Rehabilitation Providers and Vocational Rehabilitation Counselors, (b) knowledge translation products for key stakeholders (i.e., people with disabilities, families, educators, service providers, state department partners and key agencies), and (c) face-to-face trainings and technical assistance for fee-for-service, grant, and state contract work on topics such as, but not limited to, vocational rehabilitation, supported and customized employment, transition to adulthood, and family support. In addition, this position will participate in research, evaluation, and other activities (e.g., managing subcontracts, committee participation) at the CCLC and/or IIDC as assigned.

B. Primary Duties and Responsibilities:

35%   Provide training and technical assistance to BIN Liaisons, service and education professionals, other community members, including Hoosiers with disabilities and their families related to benefits information and services. Review and evaluate Benefits Information Network (BIN) service plans developed by certified BIN Liaisons for Hoosiers with disabilities and provide technical assistance to BIN Liaisons in writing effective plans.

40%   Develop and deliver content related to the employment of people with disabilities, using customized and supported employment strategies, discovery, and natural supports in the workplace for online modules, face-to-face, and hybrid trainings and provide technical assistance for Community Rehabilitation Providers, Vocational Rehabilitation Counselors, and others to fulfill grant and contract responsibilities.

20%   Develop knowledge translation products for key stakeholders in Indiana (i.e., people with disabilities, families, educators, service providers, state department partners and key agencies) to better support their understanding of available local, state, and federal resources and best practices in supporting integrated competitive employment and community participation by creating content, editing, formatting, and proofing.

5%   Maintain current certifications, broad content knowledge of evidence-based practices and state and federal programs related to the research, training, and technical assistance projects operated by CCLC.

C. Qualifications

Minimum education:
Master’s degree required in human services, special education, rehabilitation counseling, psychology, or related social services field.

Minimum experience: 3-5 years of related experience

Required knowledge, skills, and abilities:

  • Community Work Incentives Coordinator (CWIC) certification. (CWIC within 2 years from date of hire.)
  • Professional or personal knowledge of/experience with disability, especially as related to the transition to adulthood life stage.
  • Knowledge of Indiana Vocational Rehabilitation system, Social Security incentive programs, and state and local work employment programs.
  • Knowledge of competitive and integrated employment strategies (e.g., supported and customized employment, discovery, natural supports) to support people with disabilities to attain and maintain employment.
  • Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
  • Proficient use of the following software programs: Microsoft Office Word, Excel, Outlook Email and Calendar, and PowerPoint (e.g., certification from courses such as
  • Ability to use various video conferencing (i.e., Teams, Zoom) and shared file/folder programs (i.e., Teams, One Drive).
  • Professional verbal and written skills.
  • Ability to work independently and to undertake duties without immediate supervision.
  • Ability to be a team lead on a project, when designated, and to also be a team member and support other team leads in their work.
  • Strong organizational and time management skills.
  • Ability to travel within state of Indiana; day trips and some overnights necessary as part of contract deliverables, may include some weekend days.
  • Equipment utilized: Must be familiar with and have experience using personal desktop and laptop computers, peripherals (e.g., headphones, docking stations, wireless mouse and keyboard, USB storage devices), and printers.


    Preferred qualifications:

  • Experience with inclusive education and integrated community participation, including competitive employment.
  • Experience with team facilitation.
  • Demonstrated strong organizational and time management skills.
  • Experience coaching/mentoring professionals in schools and/or adult services agencies.
  • Experience with instructional design to develop meaningful virtual learning experiences.

D. Level of Decision Making: This position must be able to independently and within a team implement the project-based mission of the CCLC and IIDC. This position will share decision-making with the PI (Center Director) and CCLC colleagues to implement contracts and grants and produce deliverables within the expected timelines, with final decision-making held by the Project Director or PI/Center Director. This position may act as a Project Director on future contracts and will have at that time share final decision-making with the PI/Center Director. This position will make independent decisions with respect to the review and approval of benefits plans for people with disabilities that are submitted by certified BIN Liaisons. This position will collaborate with CCLC colleagues to develop and disseminate knowledge translation products and professional reports and determine appropriate outlets for dissemination of training and technical assistance products and activities.

E. Scope and Impact: This position will work on assigned projects independently and as part of a team. The projects will be part of a larger program focused on the CCLC and IIDC missions where all parts of the program are interrelated and essential for the successful implementation of grant and contract obligations held by the CCLC.

F. Direction Provided to Others: None initially. After some time and experience, this position may be asked to be a Project Director for a new grant or contract, and then would be providing direction to others to fulfill the deliverables on the associated scope of work.

G. Physical Requirements: Work at a desk and with a computer. Some travel by car throughout Indiana.

Interested candidates should apply online at

The IIDC is committed to achieving excellence through cultural diversity. The university actively encourages applications and nominations of women, persons of color, applicants with disabilities, and members of other under-represented groups.

Applications received by February 1, 2024, will be assured full consideration; however, the search will remain open until a suitable candidate is found.  Expected appointment date is March 1, 2024.  Specific questions regarding this position should be addressed to Susan Henning-Harris, Human Resources Coordinator,

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status.


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