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Coordinator, Membership and Communications

Company : AAIDD
Location : Silver Spring MD


The position is responsible for coordinating and implementing processes that result in the timely and accurate distribution of membership communications, registrations for meetings, and fulfillment of product orders that target the AAIDD members, customers, and others, including but not limited to: member eblasts, dues and meeting registration processing, social media posts, and bookstore order fulfillment.


  • Ability to operate a personal computer and utilize Microsoft Office and a variety of web-based software programs at an acceptable rate of accuracy and speed.
  • Ability to accurately perform and document financial transactions.
  • Ability to analyze and organize information.
  • Ability to produce clear written materials for technical and non-technical audiences and to self-edit most typographic and grammatical errors.
  • Ability to communicate effectively in English.
  • Ability to understand and interpret oral and/or written directions.
  • Ability to perform close, detail work involving considerable visual effort and concentration.
  • Ability to effectively work with and serve a diverse community.
  • Physical condition commensurate with the demands of the position (e.g., ability to sit at a desk and work on a computer for long periods of time, speak on the phone frequently during the day, and travel when needed).


  • Assist in the development and implementation of corporate communications, membership, and order fulfillment programs.
  • Disseminate communications appropriate for target audiences.
  • Contribute to member outreach and member services activities.
  • Contribute to publication fulfillment activities.
  • Assist in the coordination of AAIDD activities at conferences, meetings, and other events.
  • Assist in the maintenance of content on AAIDD’s web-based platforms (website, Facebook, Twitter, member forums, etc.)
  • Adhere to style, logo, and brand guidelines.
  • Other duties as assigned.


  • Bachelor's degree.
  • Two years of membership, customer service, or communications experience.
  • Demonstrated ability to manage projects and/or events.


  • AAIDD offers competitive salaries, health insurance and other benefits, and is conveniently located at the Silver Spring Metro on the Red Line.
  • This position is located in Silver Spring, MD.
  • The position will not be filled on a virtual or off-site basis. Relocation expenses will not be covered.
  • To apply, submit resume via email to Margaret Nygren, EdD, Executive Director at reviewed upon submission; position open until filled. No phone calls.
  • AAIDD is an equal opportunity employer.


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