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Chief Operating Officer (RISE Life Services)

Company : RISE Life Services
Location : Riverhead, NY

Position Description
June 2023

Overview and General Statement of Responsibilities

The Chief Operating Officer [COO] ensures the day-to-day operations of all Agency programs and departments in accordance with Agency mission statement, By-Laws, policies, and industry program standards. Position

The COO shall report directly to the Chief Executive Officer [CEO] and shall be expected to make recommendations on matters relating to policy and operations; shall implement the Agency philosophy as established by the Agency Board of Directors and the CEO.

The COO shall exercise independent judgment and initiative while discharging all responsibilities, serving as a resource for department directors and managers.

Principle Responsibilities and Duties

The COO, a critical member of the Agency administrative team, shall participate in all Board of Director meetings, keeping the Board members informed about the challenges and opportunities for the Agency, including all incidents of significance.

The COO, in collaboration with the CEO, shall coordinate the management of the Agency. The CEO shall delegate to the COO the day-to-day Agency operations’ management.

In the absence of the CEO, shall discharge all duties, functions, and responsibilities of the CEO.

Analyze operations to evaluate performance of the Agency programs and its staff in meeting objectives, or to determine areas of potential cost reduction, program improvement or policy change.

Implement corrective action plans to solve organizational or departmental problems.

Establish departmental responsibilities and coordinate functions among departments and sites.

Review reports submitted by staff members to recommend approval or to suggest changes.

Interpret and explain policies, rules, regulations, and laws to senior staff.

Prepare or present reports concerning activities, expenses, budgets, government laws and rules, or other items affecting Agency business and program services.

Administer programs for site selection, construction/renovation of buildings and provision of equipment and supplies.

Refer major policy matters to the CEO and Board pf Directors.

Direct non-direct service departments such as advertising, purchasing, accounting, HR, and outreach.

Represent the Agency to other service providers and community groups.

Provide all other administrative services when called upon for the effective operation and maintenance of RISE Life Services.

Required Knowledge, Skills and Abilities

Thorough knowledge of applicable laws, rules and regulations that impact Agency policies and operations.

Minimum of 5 years’ experience in OPWDD and OMH.

Minimum of 5 years’ experience in a senior level administrative post, preferably in a not-for-profit agency servicing the developmentally disabled.

Demonstrated ability to implement all aspects of new an revised programs.

Ability to clearly articulate the nature and needs of developmentally challenged individuals and individuals with mental health challenges.

Working knowledge of the concept of community residences as defined by NYS OPWDD and OMH.

Documented capability to establish, lead and maintain working relationships with professional, direct care and administrative Agency staff members.

A proven track record for problem solving conflict resolution and critical thinking.

Ability to analyze and plan to meet the Agency program needs effectively and efficiently.

Educational Qualifications

Minimum of a Master’s degree in healthcare administration or public health.

To Apply:
Mail resume and cover letter to Christopher Nassauer.

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